Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time‑consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact.
Founded in 2015, Perk has grown into a general company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. As a Technical Account Manager (TAM) on the Spend side of Perk, you will serve as the strategic technical backbone for our high‑value enterprise customers.
The TAM is responsible for understanding the unique needs and objectives of each customer, providing expert guidance on program setup and maintenance and assisting with configuration improvements. This role requires deep technical acumen, exceptional executive communication skills and a commitment to delivering outstanding customer service.
Where significant program changes are required, scope the work accurately and coordinate with Professional Services or implementation partners, retaining technical oversight throughout.
Provide Account Managers with the technical context needed for renewal and expansion conversations (e.g. adoption data, open technical risks configuration complexity).
3–5+ years in a technical account management, solutions engineering, or implementation role at a B2B SaaS company.
~ Proven track record of successfully managing customer relationships and delivering technical solutions.
~ Commercial awareness: you understand how technical health connects to retention and renewal outcomes, even if commercial ownership sits with an Account Manager.
~ Project management skills to handle multiple accounts and tasks simultaneously in a fast‑paced scale‑up environment.
~ Fluent in German and English — written and verbal, from technical admin to C‑suite.
📌 Technical Account Manager (España)
🏢 Perk
📍 España