Key Responsibilities
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Assist customers with product-related questions, order processing, and technical support.
- Provide solutions by troubleshooting and identifying customer needs.
- Maintain accurate records of customer interactions in the system.
- Collaborate with other departments to resolve customer issues efficiently.
- Stay updated with company products and services to offer accurate information.

Requirements
- Native Danish speaker with advanced English proficiency.
- Excellent communication and interpersonal skills, both written and spoken.
- User-friendly PC skills, including Office 365, CRM databases, and other internal platforms.
- Problem‑solving and solution‑driven mentality.
- Positive and motivated mindset to tackle challenging customer issues.
- Goal‑oriented work approach.
- Open‑minded to changing priorities and business processes.
- Affinity with accommodation platforms.
- Experience within customer service or contact center environments is valued.




- Availability to work from the office and from home (within 100km from the office).

Contract Details
- 39h/week Full‑time contract (Monday to Sunday) with fixed working hours and 2 days off per week.
- Available shift: 09:00‑20:00hrs (Rotatory).
- Starting with a Temporary Contract that may evolve into a Permanent contract based on business needs.
- Holidays: 27 working days per year.

Benefits
- Feel Good program: Spanish lessons, quizzes with prizes, and free group activities such as running, beach volleyball, roller skating, and more.
- Free private health insurance upon getting a permanent contract.
- Versátil remuneration options for nursery school and transport after the probation period.
- Multicultural and international working environment.
- Modern office spaces, well connected by public transport and close to Glories shopping mall (Westfield).
- Free coffee every day and free fruit once a wee

📌 Danish Speaking Junior Customer Support (España)
🏢 CallForTalents
📍 España