This position will be a hybrid role, working at the Madrid office and remotely (as needed). As a member of the Legends Global IT technical support team, this role serves as the first point of contact for our team when they seek technical assistance. The individual will work closely with the local team and the global Legends Global technical support teams in America and the UK to provide service excellence. As part of the central technology operations team, this role will report to the IT Corporate Helpdesk Manager in the USA, but partner closely with the UK and local business stakeholders they support. The role will provide the relevant service to all Legends Global employees on an ongoing basis.
A comprehensive health insurance with Aegon to keep yourself and your loved ones covered
Company support to get your game on with your favourite sporting activities and keeping you active
A adaptable hybrid work setting giving you up to 52 days a year to work from home
Provide IT support for end users in Madrid and other mainland Europe location




Assist the IT staff in the other European venues as necessary
Ensure that the IT requirements of the events in the venue are met
Assist with the development and implementation of IT policies and procedures
Day to day administration of the networks hardware, software, infrastructure and end users
Assist with IT Network and Systems issues
Provide remote monitoring and on‑site system support
Monitor IT security and support the administration functions
Support several IT projects, upgrade and change programmes
At least 3 years’ IT experience, preferably within a commercial environment
Good working knowledge of Microsoft Desktop OS
Good working knowledge of Microsoft 365 applications
Good working knowledge MS Teams and SharePoint
Working knowledge of Wi‑Fi in a commercial environment
Experience of network configuration, VLans etc
Experience of network security
Fluent in both English and Spanish as will need to communicate with internation

📌 Technical Support Specialist (España)
🏢 Utilita Arena
📍 España