Customer Experience Agent (Italian/Spanish)
At Stayforlong we are currently a team of 80 people working in a dynamic and collaborative environment where people have the opportunity to grow and develop professionally.
We strongly believe in equal opportunities for everyone, both in the workplace and beyond. We like to create spaces where everyone's ideas are equally valued and heard.
We are committed to inclusion, diversity and work-life balance. We value a respectful work environment where all people are valued and respected regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, etc.
Currently, we’re developing our Customer Service department and we need a Customer Experience Escalation Specialist.
Job purpose:
Your mission is to provide exceptional customer support to our Italian and Spanish-speaking customers, ensuring a seamless and satisfying booking experience.
As a Customer Experience Agent, you will be the first point of contact for our travelers, assisting them with inquiries,



modifications, and problem resolution while maintaining a high standard of service.
Your role is crucial in building trust with our customers, ensuring their needs are met efficiently and empathetically. Through your proactive communication and problem-solving skills, you will contribute to Stayforlong’s commitment to delivering outstanding travel experiences.
About CX team:
As a team, we are passionate about turning travel dreams into reality, ensuring our customers have unforgettable experiences and creating memories that last a lifetime.
Our team is comprised of experienced travel professionals who possess extensive knowledge about travels. At the core of our work is the belief that each traveler deserves personalized attention and care. We continuously update our expertise to provide the most up-to-date information, ensuring that our customers make informed decisions and are well-prepar

📌 Customer Experience Agent (España)
🏢 Stayforlong
📍 España