Our Receptionists are key ingredients we use to deliver an exceptional customer experience; they put the customer centre-stage and strive for customer retention and recommendation.
A team player, enthusiastic, curious, and dedicated team members, our receptionist are the heartbeat of our customer service.
We are looking for a Receptionist to manage the day-to-day running of the reception, acting as the first point of contact for student queries or complaints while delivering exceptional customer service.
Manage the day-to-day running of the reception, being the first point of contact for any student queries or complaints. This includes meeting, greeting and attending to the needs of guests, ensuring they receive an exceptional customer service experience.
Ensure a smooth check-in and check-out of students.
Ensure all documents and payments have been received before student’s arrival and that rooms are ready.
Ensure welcome pack documents are completed on check-in.
Levy the correct charges to student accounts on check-out.




Directly traffic work to maintenance and housekeeping departments as reported to the front desk.
Assist the Residence Manager as directed with in-house administration.
Demonstrate company product knowledge and ensure the core values of the company are reflected through outstanding customer service.
Undertake general office duties, including correspondence, emails, filing, answering telephones to ensure the smooth running of the reception area.
Assist with general building security by monitoring who enters and leaves the building and report anything suspicious to the Assistant Manager or Residence Manager.
Liaise with all departments, including Maintenance, Housekeeping, Finance and Sales on a daily, weekly and monthly basis.
Schedule: Monday to Sunday / Shifts / 40 weekly hours.
Full-time
Industries: Hotels and Motels

📌 Recepcionista de Hotel con Inglés (España)
🏢 Empresa Confidencial
📍 España