Customer Experience Specialist (Dutch-speaking) - On-site - Automotive Industry JL01Applylocations: ESP Barcelona - C/ de la Selva de Mar, 129time type: R Job Title:Customer Experience Specialist (Dutch-speaking) - On-site - Automotive Industry JL01Job DescriptionExperience the power of a game-changing careerWant to be part of an innovative and growing team? We’re a general technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.If you’re looking to grow and be inspired, as an Customer Experience Specialist in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Automotive industry.What you will do in this role- Lead structured follow-up and support calls with prospective customers after they’ve expressed interest in a product - Represent a premium automotive brand with professionalism, courtesy,



and attention to customer satisfaction - Reinforce brand value while identifying customer concerns or hesitations, especially around pricing and product preferences - Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams - Maintain consistency and relationship continuity by managing both follow-up and offer-related calls with the same prospects - Ensure all customer interactions align with the quality standards and premium positioning of the brand. .Concentrix is a great match if you:- Are bilingual or proficient in Dutch and English - Hold a high school diploma (minimum), with a preferred background in business, communications, or automotive studies - Bring experience in customer service or sales — ideally within the automotive or luxury sectors - Communicate clearly and confidently, especially with executive-level or high-end clientele - Demonstrate a strong interest in the automotive industry and pre

📌 Customer Experience Specialist (España)
🏢 Convergys
📍 España