13 ago
|
MTS Globe
|
España
Do you enjoy helping people and want to be a part of unforgettable travel experiences? Our Customer Care team in Palma is growing, and we are looking for proactive individuals who thrive in a dynamic and international environment.
Main Responsibilities
Handling inbound calls from tourists and agencies with a solution-oriented mindset
Assisting with hotel reservations and service-related queries
Confirming transfer schedules
Supporting customers with incidents (lost items, changes, special requests, etc.)
Managing emergencies with professionalism and empathy
Providing accurate and helpful information
Requirements
Minimum experience of one year in a similar position.
Customer service oriented.
Fluent English and Spanish, writing and speaking.
Intermediate level of German. Other languages will be valued.
Versátil working schedule. Available to work night shifts.
Office Package knowledge.
📌 Customer Service Officer German (España)
🏢 MTS Globe
📍 España