Amplifon, a general leader in hearing care, seeks an experienced Customer Care Manager to lead and transform its customer care function within a multinational retail environment. You will drive strategic and operational performance, enhance the customer journey, and ensure service excellence across channels.
You will coach a diverse team, manage budgets, partner with stores and functions, and leverage CRM and AI chatbots to improve KPIs and NPS.
📌 Omnichannel Customer Care Leader (España)
🏢 Amplifon
📍 España
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.