More than 150,000 businesses - including Google, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.
Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.
DESCRIPTION As our new Account Executive, your goal will be to identify, develop, and close expansion opportunities (cross-sell and up-sell) within a portfolio of existing enterprise customers across South East Europe and MEA.
You will work in close collaboration with Account Managers (AMs) and/or Customer Success Managers (CSMs), who maintain the primary relationship with the customer. You will be based in Madrid, but you will collaborate with colleagues across Europe and report to the Sales Director South Europe. KEY TASKS AND RESPONSIBILITIES Strategic Relationship Management:



Build and manage executive-level relationships to position Sinch as a strategic partner within the assigned customer base
Opportunity Identification: Proactively identify and pursue expansion opportunities, with a focus on qualified cross-sell and up-sell initiatives
Account Planning: Collaborate closely with the AM/CSM to develop a strategic growth plan aligned with the client's goals and objectives
Commercial Deal Execution: Lead the entire sales cycle for new opportunities, from pricing strategy to negotiation and contract closure
Pipeline Management: Effectively manage and maintain a sales pipeline of growth opportunities, ensuring high accuracy and data hygiene
Market Research: Stay constantly informed about industry trends, market activities, and competitors to adapt sales strategies
REQUIREMENTS You are a strategic sales professional who thrives in a dynamic environment. Experience working in a collaborative sales model, teaming wi

📌 Executive Account Manager (España)
🏢 Sinch
📍 España