Join Perk as a key member of our Customer Care team, where you will play a pivotal role in delivering exceptional customer experiences. As a representative of Perk, you’ll help resolve a variety of inquiries, provide insightful support, and ensure every interaction contributes to our commitment to excellence.
Internally, you’re the first point of contact for knowledge on the operational use of our software
Fluency in English and French ; additional languages are a plus
Rest and recharge with our generous allocation of vacation days plus public holidays
Always feel supported with Spring Health, our market‑leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones
Nurture your language skills with in real‑life English, Spanish and Catalan lessons
Let us help you move to one of our hubs with relocation support
We can help with relocation if necessary.
Talent Acquisition Interview - 30 mins virtual
Final interview - 30 mins virtual
In practice, that means using AI to research and prioritise accounts,



draft and refine outreach, handle customer interactions more effectively, synthesize information, and cut through shadow work – the invisible tasks that pull people away from the work only they can do – so you can focus on relationships and outcomes.
The bar is judgment: knowing when AI makes your work better, when to verify what it produces, and when to rely on your own expertise instead.
We’ll ask about how you use AI in your interviews, not to test tool knowledge, but to understand how you think about it. At Perk, we take an IRL‑first approach to work, where our team works together in‑person 3 days a week. For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Perk is a general company with a diverse customer base, and we want to make sure the people behind our product ref

📌 French & English Customer Service Advisor (España)
🏢 Traveltechessentialist
📍 España