Alpadia Language Schools by Kaplan International is a Swiss company with an international vision, dedicated to excellence in language teaching to enrich students’ futures. Inspired by our multilingual and multifaceted country, we create a unique student experience that promotes language development through immersion.
With a presence in Switzerland, France, Germany, and England, we provide a vibrant environment that encourages connections, enhances the experience, and sparks imagination. Alpadia Language Schools offers year‑round courses for adults and summer camp programs for young learners. Each year, our schools welcome more than 6,000 students from around the world.
We are currently looking for someone for our German markets, based in our HQ in Barcelona. In this role, every day feels global. As our Customer Care Specialist, you’ll guide students through their study‑abroad experiences.



Processing enrolments using our internal CRM system
Keeping up with local and international news to be informed of any events happening in major touristic zones
Knowing the products and services offered by Alpadia perfectly
Being versátil depending on the period, deadlines, workload and support in other Customer care markets and Alpadia departments
Assisting the manager in training
Assisting with any special projects or various administrative tasks as assigned
Your German is at least a C2/C1 level and you have a very good command of English (B2); Proficient in Microsoft Office Suite.
Discounts on Adeslas medical insurance
Permanent Contract - full-time position.
Hybrid position: Asap

📌 German-English - Customer Service Representative (Barcelona)
🏢 Alpadia Language Schools
📍 Barcelona