Summary
Alongside Wiz's broader Sales and Customer Success teams, our Renewal Manager is playing a critical role in Wiz's customer retention and expansion strategy. Wiz is looking for a Renewal Manager who is motivated, collaborative and process-oriented to secure up-for-renewal dollars and mitigate renewal risk. Idóneo candidates will exhibit high levels of business and sales acumen all the while maintaining a customer-first approach.
What you'll do
Handle the quote-to-close process for renewals 120 to 90 days in advance of renewal due date
Achieve or exceed quarterly revenue goals, tied to retention, growth and term extension of existing customer contracts
Partner with Customer Success to assess customer health and drive the appropriate renewal solution
Maintain and report an accurate forecast of renewals within assigned book
Manage the renewal process for multiple commercial customers concurrently and be comfortable with maintaining organization through scale
Escalate whenever appropriate to help resolve customer concerns
Identify "at‑risk" renewal clients before renewal date and mitigate contraction and churn within all deals
Develop and maintain strong relationships with our channel and alliance partners in order to identify and close joint opportunities
Collaborate cross functionally with Legal and Deals Desk as applicable
Recommend and contribute to process improvements
What you'll bring
~2-5 years of related cybersecurity and renewals experience
~ Ability to work independently and as part of a team
~ High collaborative with ability to succeed in an entrepreneurial environment
~ Proven track record of success and over‑achievement of renewal quota in previous positions
~ Deep understanding of SaaS offerings and pricing models and ability to learn Wiz's offerings and pricing with agility
~ Experience in SaaS revenue organization: Sales, CSM, or prior renewals team experience
~ Familiarity with systems: Salesforce, CPQ, IronClad, ChurnZero
~ Confidence and abil
📌 Data management officer (Madrid)
🏢 Wiz
📍 Madrid