13 ago
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Impress
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Barcelona
We are the largest chain of ortho clinics with fully digital processes. We have revolutionized the invisible orthodontic sector with the best team of professionals specialized in making people smile and using the latest technology for the diagnosis, treatment, and follow‐up of all cases.Part‐time schedule (30h/week, shifts from 03.00PM to 09.00PM).We are an inclusive company.Monitor and improve team performance through KPIs and feedback sessions.Ensure high‐quality patient interactions across multiple communication channels.Support hiring, onboarding, and training of new team members.Requirements +2 years of experience leading a team in a similar position within Customer Service working in an international environment.Fluent in English & one other language (French, German, Italian, Dutch, etc.)You are recognized for your team spirit, your interpersonal and writing skills.
📌 Customer Service Team Leader (Barcelona)
🏢 Impress
📍 Barcelona