We are looking to hire an ICQA Area Manager to be part of our fulfillment center Inventory Control and Quality Assurance (ICQA) team. Our fulfillment centers (FC) sit at the heart of Amazon’s rapidly growing operations network: they are where we manage our fast-moving inventory. Lead and supervise a team of hourly Associates (including Team Leads and Data Analyst) assigned to inventory control, quality assurance and problem solve operations within the fulfillment center.
Support safety programs and compliance to ensure a safe work environment for all associates. Coordinate inventory control, quality assurance and problem solve operations in accordance to network strategies and ensuring compliance and consistency with SOX.
Conduct shift planning and forecasting, alongside assigning and directing work. Oversee projects to streamline processes, increase quality and optimize productivity.
Ensure KPIs are reviewed on a daily, weekly, or monthly basis and perform quality analysis on any behaviors/processes that could impact inventory integrity and customer experience.




Support in interviewing and training fulfillment center managers and associates, developing talent and hiring the next generation of managers.
A day in the life You'll work shifts at one of our fulfillment centers, overseeing inventory control, quality assurance and problem solve operations. Your day typically starts with a team huddle, where you'll review previous shift performance, set daily goals, and address any ongoing issues. Throughout your shift, you will conduct inventory discrepancies analysis, oversee the resolution of receiving issues, and coach team members on accuracy improvement. You'll regularly analyze data, looking for trends and opportunities for process improvement, collaborating with other partners in FC operations or in central teams that own Catalogue, Procurement, Supply Chain, Process Engineering, Loss Prevention and Program Management. Throughout your shift, you'll be on the floor,

📌 Regional Manager (Illescas)
🏢 Amazon
📍 Illescas