13 ago
|
Exoticca
|
Barcelona
13 ago
Exoticca
Barcelona
Exoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity is the commitment to "creating life milestones." We are a professional, dynamic, multicultural team in rapid international growth, seeking new partners to help us create the best and most forward-thinking travel company of our generation.
We are looking for a B2B Travel Advisor Support to support our travel partners. Assist travel advisors during the booking process
Guide travel advisors in using our platform independently
Follow up on quotes to support conversion
Contribute to B2B revenue growth when opportunities arise
This position combines customer support with a commercial mindset. You will work closely with partners across the North American continent markets , gaining exposure to international sales dynamics and developing valuable B2B experience.
Support travel advisors with inquiries about itineraries, pricing, availability, and policies.
Maintain accurate records in CRM and internal systems.
Collaborate with Sales, Operations, and Customer Experience teams.
Fluent in Spanish and English.
Previous experience in customer service, sales support, or travel.
Commercial mindset and proactive attitude.
Experience with CRM systems is a plus.
Knowledge of GDS (Amadeus) is desirable but not required.
Rotating shifts from Monday to Sunday, starting hour from 09:00h up to 19:45h.
Bachelor’s degree in hospitality, travel, tourism, or any related field is preferred but not essential.
Working knowledge of CRM systems such as Salesforce will be helpful.
Knowledge of GDS system Amadeus.
Additionally, we propose the use of versátil compensation management for diet, transportation, private health insurance.
Unlimited coffee, team lunches, English/Spanish lesson, bi‑annual company parties, afterworks.
And last but not least, becoming part of a fun and motivated multicultural team at an agile and
📌 B Travel Advisor Support (Barcelona)
🏢 Exoticca
📍 Barcelona