German Speaking Customer Support Agent SIXT Share (m/f/d) - 100% Remote Full-time
Department: Customer Service
Legal Entity: Sixt Rent A Car SLU
Join SIXT and help shape the future of shared mobility with our SIXT Share service. As a Customer Service Agent (m/f/d), you handle incoming customer inquiries in Dutch via phone and email, resolve complaints with empathy, and provide tailored solutions while collecting valuable feedback. Your support ensures an outstanding customer experience and directly contributes to strengthening the SIXT brand. If you are passionate about customer service and want to help revolutionize car sharing, we look forward to your application
You provide excellent customer service and ensure a positive experience in every interaction
You communicate confidently and empathetically with customers in Dutch and English
You adapt quickly to new situations and handle challenges with strong problem-solving skills
You proactively anticipate customer needs and maintain a service-oriented mindset
You work flexibly across different shifts,
including weekends and night shifts
Experience You have already gained initial experience in dealing with customers and providing excellent service comes naturally to you
Languages You speak fluently Dutch and English (C1 level or higher)
IT Skills You are confident in using computers and common software, including Microsoft Office
Work-Life Balance This fully remote position gives you the flexibility to work 100% from home, allowing you to better balance your professional and personal life.
Team Building Activities and International Events Be part of engaging team-building activities and participate in exciting integral corporate events that connect colleagues from all over the world.
Professional Growth Work alongside a highly motivated and skilled team, with plenty of opportunities to learn, grow, and advance your career in a dynamic international environment.
📌 German Night Shift Customer Support Agent (Madrid)
🏢 Sixt
📍 Madrid