Job Title: Facilities Coordinator – Office Manager
Job Description Summary
As a key member of a global team, you will be responsible for the day‑to‑day management, service delivery, and ownership of the assigned office location within the client’s estate. The role ensures a high‑quality workplace and office experience, while meeting all contractual service quality, commercial, and compliance requirements.
Responsibilities
- Act as a visible on‑site presence and primary point of contact for the office and workplace experience.
- Be accountable for the overall office environment, ensuring a consistently high‑quality experience for colleagues and visitors.
- Oversee daily office operations, supporting colleagues with workplace and office‑related needs.
- Understand and live the Client values, and articulate how they are applied in the execution of Workplace and Office Management responsibilities.
- Understand, commit to, and uphold the Operating Principles of the C&W;–Client contract.
- Understand Client priorities as they apply to the location and daily office operations.




- Ensure all third‑party and office‑related services are delivered in line with the commitments of the general contract.
- Manage and coordinate on‑site service providers and suppliers.
- Recommend changes to third‑party supplier arrangements where service quality, commercial performance, or compliance are compromised.
- Build and maintain strong relationships with key Client colleagues, acting as a trusted and approachable Office Manager and support resource.
- Contribute to the 9‑point Key Performance Indicator (KPI) system for the location, covering colleague experience, commercial performance, and compliance.
- Support and help manage minor works and office improvements as directed by Client, assisting the Workplace Manager.
- Ensure the Workplace Guide / Office Services Directory for the location remains fully up to date at all times.
- Work closely with the Client IT team to ensure seamless offic

📌 Facilities Coordinator (Comunidad de Madrid)
🏢 Cushman & Wakefield
📍 Comunidad de Madrid