Synopsis Lea el resumen de esta posibilidad para comprender qué habilidades, incluidas las habilidades interpersonales relevantes y el dominio de paquetes de software, se requieren. Fixed-term opportunity until December. Play a key role in shaping positive first impressions across the employee lifecycle. Salary: $87,550 - $98,541 + superannuation. About The Role The People Services and Experience Officer plays a key role within the People, Culture and Safety team, delivering high-quality, people-focused support across the employee lifecycle. As a first point of contact for employees, candidates and leaders, you’ll provide responsive, accurate, and proactive support across recruitment, onboarding and HR administration. This is a highly service-oriented role where attention to detail, strong systems capability and professionalism are essential. You’ll help create a seamless and positive employee experience by ensuring processes are efficient, compliant and aligned to organisational values. Key Responsibilities Deliver high-quality customer service via phone,



email and digital channels, resolving enquiries in a timely and professional manner. Support recruitment and onboarding processes, including preparing employment offers and documentation. Maintain accurate employee records in HR systems, ensuring data integrity and confidentiality. Provide guidance on HR processes such as onboarding, probation and general policy queries. Ensure compliance with HR policies, procedures and legislative requirements. Assist with audit readiness and maintain accurate documentation for employee lifecycle events. Contribute to continuous improvement initiatives to enhance service delivery and employee experience. About You You’re someone who thrives in a fast-paced, service-focused environment and enjoys helping others. You take pride in delivering accurate work, building relationships, and contributing to a positive team culture. What you’ll bring A strong customer service ethos with a

📌 People Services (España)
🏢 City of Melbourne
📍 España