To advance the development of an open industry platform for the placement and
administration of International Programs, Swiss Re Corporate Solutions
established an incubator to develop and bring to market tech solutions for
brokers and carriers. This incubator has developed the "PULSE & Network"
proposition, a combined offering of a state-of-the-art SaaS application (PULSE),
fronting network access and risk pooling as a comprehensive service, aiming to
reduce the barriers to entry to the International Program market.

The International Programs Operations team is seeking a dynamic, proactive and
client-focused person to deliver solutions and services meeting our corporate
customers' needs, while fostering long-lasting partnerships, as well as driving
excellence in service with internal stakeholders.

About the Role

As a PULSE & Network Customer Manager you will focus on ensuring our partners
have the appropriate level of support, you will familiarize with policy
implementation across the network of Swiss Re Corporate Solutions, contract




renewal and customer management by working closely with many internal
departments and external partners.

This role offers the opportunity to leverage your insurance experience in a new
and exciting way, to bring something different to the market and support us in
our mission to reduce the inherent friction in the delivery of

International Programs.

In this role you will:

* Establish meaningful relationships with existing and prospect customers.

* Develop a deep understanding of customers' needs and translate them into
executable opportunities to provide relevant solutions and services.

* Leverage data & analytics to ensure first-class service delivery in the
provision of International Programs fronted for our customers.

* Monitor and report on operational program performance and address issues to
ensure agreed service levels are kept within agreed tolerances.

* Drive and inspire cross-functional teams to deliver best value p

📌 PULSE & Network Customer Manager (Madrid)
🏢 Swiss Re
📍 Madrid