Supplier Performance Manager - Milton Keynes
- About The Role
- SALARY: Starting from 42,692.80 pa dependent on experience
LOCATION: Milton Keynes
HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role.
HOURS / CONTRACT TYPE: Full Time Fixed Term Contract until December 2027, 35 hours per week
CLOSING DATE: 18/08/2026 We reserve the right to close the advert earlier If we receive a high volume of applications.
We're looking for a Supplier Performance Manager to oversee the performance, compliance, and governance of our key supplier partnerships, ensuring they deliver against contractual obligations and support positive customer outcomes.
This high-impact role will be instrumental in driving supplier performance, managing risk, ensuring regulatory compliance, and identifying opportunities for continuous improvement, innovation, and commercial value across our supplier network.
What youll be doing:




- Managing supplier performance against SLAs, KPIs, contractual obligations, compliance requirements, quality standards, and budgets.
- Building strong relationships with strategic suppliers to drive performance, service excellence, and continuous improvement.
- Identifying, managing, and mitigating supplier risks through regular reviews, audits, due diligence activities, and site visits.
- Leading supplier improvement plans to address performance or compliance issues and prevent recurrence.
- Ensuring supplier contracts and services meet regulatory, legal, and business requirements.
- Acting as the key point of contact between suppliers and internal stakeholders, escalating and resolving risks and issues where required.
- Driving innovation and service enhancements that improve customer experience, operational effectiveness, and commercial outcomes.
- Using data, root cause analysis, and supplier insights to identify op

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