To assist guests with store purchase and any specific request for services or information.
WORKING RELATIONSHIPS:
Reports to: Food & Beverage Manager
Supervises: N/A
Interfaces: Customers, suppliers, Heads of Departments, MVCI Associates
JOB QUALIFICATIONS:
- High School Diploma or equivalent
- Ability to interact with guests and associates.
- Possession of “Carnet de Manipuladores de Alimentos”
- Be a good team player and be flexible.
- Working knowledge of English and Spanish.
ESSENTIAL JOB FUNCTIONS:
- Assist in all storeroom operations. Maintain a working knowledge of storeroom equipment.
- Follow safe working practices and conditions within the department.
- Maintain positive public relations and a pleasant attitude with all guests and associates.
- Always maintain cleanliness in the work area and storeroom.
- Assist in all the inventories of the Department
- Responsible for shipment/invoice verification, merchandise, pricing, stoking and assistance in inventory control.
- Have knowledge of all activities in the resort.
- Be knowledgeable of C-7 sheet and spillage sheet.
- Practice FIFO at all time
- Receive training along his training process of the following knowledge:
- Inventories & Cost control.
- Maximization of profit by follow up on providers, products & offers.
- Knowledge of all internal procedures.
- Accrual and Account payable process.
- Brand Standard audit.
- Health & Safety audit.
- Timesheets
MARGINAL JOB FUNCTIONS:
- Provide assistance to all departments if staffing levels require.
- To perform all reasonable tasks as required by Resort Management and business demands.
PHYSICAL JOB REQUIREMENTS:
- Frequent bending, kneeling and stooping, lifting up to 30kg, climbing ladders and up to 5 floors of stairs
- Good visual observation.
- Resistance to inclement weather conditions (heat and humidity)
- Walking and working outside of air controlled areas.
- Maintain a neat and professional appearance at all time.
- Male staff members should be well shaved and have their hair well trimmed. Mustache is permitted if kept neat and trimmed.
- Jewelry other than wedding ring and watch is not permitted. Women are authorized to wear earring drops.
- Female staff members should at all times have their hair in tide-back if it is longer than shoulder length.
OTHER:
- Be punctual and wear the name tag and uniform at all times during working hours.
- Perform all tasks in a timely manner ensuring all deadlines are met.
- Perform other related tasks as assigned by management.
- Comply with MVCI and Marriott International polices and procedures.
- Be proactive and have a adaptable approach to work, meeting the needs of the team and the business at all times.
- Maintain an attitude and commitment to provide excellent service to all customers and associates. Respond sensitively to the needs and feelings of others, regardless of status or position; accept interpersonal differences and maintain a constructive rapport with all associates and customers.
- Maintain a working knowledge of all Marriott product lines.
- Maintain computer systems knowledge (MS Office, e-mail etc)
- Work with all MVCI colleagues as a team, supporting the needs within that team and those of the business at all times.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.