We are looking for an Enterprise Technical Lead to own technical delivery and customer success across complex enterprise engagements, driving clarity in ambiguous situations and translating Datavant's linkage and real-world evidence generation capabilities into outcomes our customers can act on.
You will operate as a trusted technical partner to customers and internal teams, taking customer-facing technical projects from messy to executed and balancing white-glove support with the scalable patterns the team needs.
Build deep understanding of customer ecosystems, data flows, and business goals — and use that to design effective technical solutions
Serve as the technical quarterback for customer escalations: pull in the right cross-functional partners (Strategic Engagement, Product, Engineering, Privacy Delivery, Science, GTM, Solutions Consulting), drive resolution, and lead retrospectives that turn lessons into prevention
Bachelor's degree
~3–5 years of full-time experience in a customer-facing technical role, preferably in a B2B SaaS context (e.g., implementations,



technical solutions, technical program management, sales engineering, or similar)
~ Proven ability to own complex, ambiguous customer-facing projects end-to-end with minimal oversight, while keeping technical and business outcomes aligned
~ Strong technical fluency across APIs, data workflows, integrations, and customer data systems
~ Excellent communication and stakeholder management across technical and non-technical audiences, internal and external
~ Cross-functional collaboration without authority: you align Product, Engineering, Customer Success, GTM, Science, and Privacy partners to drive customer outcomes
~ Familiarity with healthcare data, life sciences workflows, or real-world evidence generation is a plus
Daily in-office lunch stipend (and a fully stocked kitchen)
~ Hybrid work model: 2 days/week in our office in Gracia
~ Commitment to professional development opportunities
~ Employee-led initi

📌 Technical Account Manager (España)
🏢 Datavant2
📍 España