After Sales Market Manager – International Markets
We are looking for an experienced and driven After Sales Market Manager – International Markets to join our After‑Sales Department and lead the development, governance, and performance of After Sales operations across assigned international markets where EBRO will be launched.
In this role, you will act as the primary After Sales interface between EBRO HQ and its General Distributors, Importers, and National Sales Companies (NSCs), ensuring the successful deployment of EBRO After Sales standards, business models, and performance targets.
This position requires a strong international mindset, solid experience in OEM aftersales operations, and the ability to manage diverse market structures while driving customer satisfaction, profitability, and technical excellence.
Key Responsibilities
Market Single Point of Contact Act as the central After Sales point of contact for assigned international markets,
coordinating closely with General Distributors / NSCs and internal EBRO departments to ensure alignment and efficient execution of After Sales strategies.
After Sales Business Development Support and drive the After Sales business development roadmap across markets, identifying growth opportunities in parts, accessories, services, and value‑added programs, while improving retention and lifetime customer value.
Parts & Accessories Performance Management Oversee and analyze parts and accessories performance at market level, including:
Stock management policies
Supply chain efficiency
Market demand evolution Ensure Importers / NSCs have the appropriate tools, processes, and logistics structures to support vehicle parc growth and service demand.
Warranty Performance & Cost Control Monitor and manage warranty performance across international markets, ensuring:
Compliance with EBRO warranty policies
Efficient claim handling
Cost control and prevention actions
Continuous feedback loops to improve product quality and customer e
📌 After Sales Market Manager (España)
🏢 EBRO
📍 España