At ABLiving, a integral luxury wellness and hospitality group with brands such as SHA we are seeking a Business Applications Manager.
Lead the strategy, implementation, and optimization of all platforms interacting with guests and clinical staff, ensuring every digital touchpoint reflects the excellence, personalization, and wellness philosophy of our brands.
Serve as the bridge between technology and the Marketing, Sales, and Clinical teams, translating business needs into elegant, efficient, and human-centered technology solutions.
Governance & Lifecycle Management: Define and maintain configuration standards, update cycles, and operational procedures (SOPs) for all business applications, ensuring consistency and quality across the ecosystem.
Design and oversee system integrations (APIs and middleware), ensuring real-time data flows across key platforms such as PMS, CRS, EHR, and CRM systems.
Digital & Commercial Experience
Digital Distribution Leadership: Manage and optimize the distribution technology stack (CRS, Channel Manager),



ensuring maximum visibility and rate parity across all channels (OTAs, GDS, Metasearch) while increasing direct bookings.
Oversee the Marketing Technology ecosystem, including CRM platforms, booking engines, CMS systems, and marketing automation tools, supporting guest acquisition, conversion, and loyalty.
Guest Experience Product Vision: Act as Product Owner for guest-facing platforms such as the mobile app and guest portal, defining feature roadmaps in collaboration with Marketing and Operations to deliver a seamless and personalized digital journey before, during, and after the stay.
Business Partnering & Executive Reporting: Serve as the primary technology partner to Marketing, Revenue Management, and Sales teams, proactively communicating project status, roadmaps, and budget needs to the CIO and executive leadership.
Clinical Ecosystem Management: Oversee the management and evolution of the Electronic Health Record (EHR) platform an

📌 Business Applications Manager (España)
🏢 Sha
📍 España