13 ago
|
Amaris Consulting
|
España
13 ago
Amaris Consulting
España
Take your career to the next level with Amaris Consulting as a Senior UX Researcher in Service & Digital Experience .
Become part of an international team, thrive in a integral group with €800M turnover and 1,000+ clients worldwide, and launch your next challenge in a hybrid agile hub right in the heart of Barcelona.
~ Bachelor’s or Master’s in UX Research, Service Design, Psychology or related field
~6+ years’ experience driving complex, user-centred research or service-design initiatives
~ End-to-end mastery of mixed-method research (qualitative & quantitative) on web, mobile apps and physical touchpoints
~ Proficiency with research & testing platforms (UserTesting, Maze, FullStory, Hotjar, A/B, surveys, data analytics)
~ Track record converting research findings into actionable product roadmaps validated by measurable KPIs
~ Business-fluent English and strong storytelling for global stakeholders
~ Own the research strategy from kickoff to insights, influencing digital products, e-commerce journeys and in-store/employee experiences
~ Lead usability studies,
usability testing and applied A/B and multivariate testing to optimise conversion and satisfaction
~ Orchestrate immersive in-context research (lab, remote, ethnographic) across global markets and diverse user segments
~ Facilitate cross-functional workshops (Design Thinking, Service Blueprinting) with Product, Analytics, Technology and Marketing teams
~ Translate complex human behaviour into wireframes, customer maps and data-driven design specs for web & mobile
~ Mentor junior researchers and designers, up-skill the broader organisation on user-centric innovation
Join our dynamic team of talented individuals and experience a world of growth and opportunities. Here’s what we offer:
Grow rapidly with a tailored career path and transparent salary evaluation — 70% of our senior leaders started at entry level
Enhance your skills through our Tech Academy catalogue, Udemy E-learning Platform, language sessions, webin
📌 Experience Designer- Researcher (España)
🏢 Amaris Consulting
📍 España