Factorial is seeking a hands-on Head of Account Management to lead our Portuguese market within the Customer Experience organization. You will own retention, expansion, and the customer success strategy, balancing strategic leadership with hands-on execution. You will coach and develop a high-performing Account Management team, drive renewal risk management, and translate customer feedback into product and service improvements.
📌 Growth-Focused Head of Account Management (España)
🏢 Factorial
📍 España
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