13 ago
|
King River Capital Group
|
España
13 ago
King River Capital Group
España
Barcelona, Hybrid
Our technology already powers industry leaders such as Canva, Databricks, Confluent, Autodesk and Aveva, helping them scale excellence across operations, marketing, and sales.
We're backed by Bessemer Venture Partners and Insight Partners and raised our Series B in April 2025 to accelerate growth and push the boundaries of agentic automation.
Headquartered in San Francisco, Barcelona and Sydney, we operate on a hybrid model and thrive on curiosity, collaboration, and execution - we move fast, think big, and win together.
This year, we were proud to be named LinkedIn's #1 Startup in Australia.
The Role As a Customer Success Manager , you will be the primary advocate for a portfolio of enterprise and strategic partners post-deployment. You'll thrive by combining strategic account management with rigorous discovery, turning account ambiguity into clear, prioritized paths to ROI across a sophisticated book of business.
Lead clear,
professional communication with customers, including regular updates, proactive account management, and high-quality discovery conversations.
Contribute to core post-sales outcomes, with success measured primarily through NRR/NDR performance.
3+ years of experience in customer success, account management, or a related post-sales role, with experience supporting B2B SaaS customers.
~ Experience working with enterprise or complex customers, including engaging VP-level and senior stakeholders.
~ Strong relationship-building skills with the ability to establish trust, communicate with polish, and act as a credible advisor over time.
~ Enjoy team lunches provided every Thursday and Friday, plus Uber Eats dinners and regular catered office meals throughout the week.
📌 Customer Success Manager (España)
🏢 King River Capital Group
📍 España