Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award‐winning work for blue‐chip client partners including AstraZeneca, Colgate‐Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca‐Cola Company, and Wendy's. The agency is recognized by the Forrester WaveTM Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML's specialist health network, VML Health, is one of the world's largest and most awarded health agencies. VML's integral network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.
About WPP WPP is the trusted growth partner for the world's leading brands. We unite cutting‐edge media intelligence and data solutions,



world‐class creativity, next‐generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
El Reto En VML The Cocktail buscamos personas sin miedo a la velocidad y a la transformación. En concreto, buscamos un/a Especialista / Arquitecto/a Senior de Soluciones Contact Center y CTI con una profunda experiencia técnica y estratégica.
Esta persona será clave en la evolución y optimización de nuestras plataformas de comunicación con clientes, garantizando la excelencia operativa y la innovación constante.
Tu Misión Serás el/la referente técnico/a para nuestro equipo de Contact Center, liderando la estrategia, diseño, implementación y optimización d

📌 Especialista en Sistemas de Integración (Madrid)
🏢 Bav Group México
📍 Madrid