Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. Headquartered in Berlin, Germany. As a Senior Account Manager, you own a portfolio of these accounts end-to-end: the relationship, the commercial agenda, and the day-to-day execution.
This is a commercial role at its core. You will be managing senior relationships with major national brands, running structured business reviews, identifying growth opportunities, and executing the levers that move performance. You will also be the internal coordinator when things need to get done — working across Finance, Operations, Ads, and Marketing to make sure what is agreed actually happens.
The role rewards people who combine strong commercial judgment with the discipline to stay on top of the detail. You prepare and deliver MBRs and QBRs end-to-end: clear narrative, data-backed, with a concrete action plan. Monitor and act on performance: Execute the commercial agenda:



That means working cross-functionally to resolve issues — billing, operations, campaign execution, etc. — Build commercial proposals: You prepare structured materials to support growth conversations: account plans, opportunity analysis, investment cases. Real commercial scope: You will be involved in promotional strategy, investment discussions, and growth planning with some of the most important restaurant brands in Spain.
Commercial acumen: You are comfortable in senior commercial discussions and have a track record of driving outcomes in complex, high-value relationships.
Comfortable with data: You can navigate dashboards and spreadsheets, extract what matters, and use it to support a clear argument. You do not need to be a data specialist — you need to be someone who uses data well in a commercial context.
+4 years in senior account management or commercial client-facing roles: Background in food delivery, marketplace platforms, FMCG, or high-

📌 English speaking (Madrid)
🏢 Delivery Hero
📍 Madrid