13 ago
|
Service Club
|
Barcelona
13 ago
Service Club
Barcelona
Service Club is the leading recruitment and training platform for the delivery, mobility, and logistics sectors. We help top brands such as delivery platforms, courier companies, and mobility operators find, train, and onboard pre-vetted drivers and riders quickly and efficiently.
Our mission is simple — to make hiring in the service industry smarter, faster, and more sustainable. We combine technology, marketing, and human expertise to meet clients’ recruitment targets while empowering jobseekers to upskill and succeed.
We are looking for a highly motivated and results-driven Head of Marketplace Growth & Partnership to build the world’s leading "Benefits-as-a-Service" ecosystem. You will be responsible for the dual-growth engine: scaling our white-label marketplace for enterprise clients (Amazon, 3PLs) and executing a integral B2C User Acquisition strategy to make Service Club Perks the "must-have" app for every independent Delivery Associate (DA) in the world.
B2C User Acquisition (Growth): Design and execute the funnel to acquire DAs directly. This includes performance marketing,
referral loops (DAs inviting DAs), and organic social proof.
Use data (Mixpanel, Hotjar) to optimize the "Click-to-Redeem" journey.
B2B White-Label Architecture: Ensure the platform remains modular, allowing us to "skin" and deploy bespoke versions for clients like Amazon while maintaining a single core backend.
Manage the technical and commercial relationships with global affiliate networks (Impact, CJ). Analyze data to prove the correlation between "Perk Usage" and "DA Lifetime Value (LTV)."
7+ years managing a digital marketplace where you owned both Supply (Brand Partners) and Demand (Users).
~ Experience scaling a mobile app or web platform via Paid & Organic User Acquisition. Product-Minded Ops - You have used screen-recordings and session-replay tools (FullStory/Hotjar) to identify UX friction and have led the product changes to fix it.
~ B2B2C Experience - You have previously manag
📌 Head of Marketplace Growth (Barcelona)
🏢 Service Club
📍 Barcelona