At Urbantz, we help the world’s largest retail, grocery, ecommerce and logistics companies love their last mile with a smarter, greener approach to delivery management. Our SaaS platform was built specifically for enterprises to help them cut through the complexity of multi-fleet operations and drive greater sustainability in the final mile at any scale.
More than 100 brands enjoy the clarity and control to cut their CO2 emissions , allocate smartly across carriers, build unique workflows and ensure on-brand delivery experiences for recipients with Urbantz.
In 2020, Deloitte ranked us third in its annual Technology Fast 50 list.
As our activity expands, we are looking for a CSM to manage our customer portfolio with a focus on growing our key enterprise accounts.




The CSM will proactively partner with customers to optimize their platform engagement and facilitate the running of our customer’s smooth last-mile operations.
Serve as the customer’s technical product expert and provide solution training, testing, and troubleshooting (tools used e.g.: 5+ years of experience in customer-facing functions such as account management, consulting, customer success, sales, or similar.
~ Perfectly fluent in Spanish , French and English.
~ Executive presence in front of senior stakeholders.

Opportunities to grow your expertise through training, workshops, and conferences

📌 Senior Customer Success Manager (Barcelona)
🏢 Urbantz
📍 Barcelona