Specialist, Customer CARE (Madrid)

Specialist, Customer CARE (Madrid)

13 ago
|
Salesforce
|
Madrid

13 ago

Salesforce

Madrid

Agentforce Field Service Consultant
About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Agentforce is the future of AI, and you are the future of Salesforce.
The Agentforce Field Service Consultant serves as the primary strategic driver for complex deal execution. You are responsible for understanding the customer’s technology landscape and aligning Field Service capabilities to achieve their business outcomes. This role requires both technical leadership and strategic domain expertise in Field Service. You will provide deep expertise dedicated to Field Service, communicating its value, product differentiation and demonstrating how it helps the customer meet their objectives. From performing targeted demos on specific use cases to architecting the final solution,



you lead the end-to-end process of proving how our Field Service & Operations solutions deliver transformative business value.
Understands market landscape, competition, and technical architecture to establish Salesforce’s Field Service solution as the best choice to meet customer needs.
Presents Executive level product demonstrations to key stakeholders and answers questions to highlight the value of Field Service solutions.
Translates business requirements into solution architectures and roadmaps that best leverage Field Service, assets, and mobile capabilities.
Handles customer technical due diligence and risk management processes to ensure complex mobile and scheduling deployments align with enterprise requirements.
7+ years of experience in enterprise software pre-sales, solution consulting, or technical architecture, with a focus on field service, asset management, or mobile workforce solutions
~ Bachelor's degree in Compute

📌 Specialist, Customer CARE (Madrid)
🏢 Salesforce
📍 Madrid

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