Job Requisition ID # 26WD99616
Position overview
Autodesk Customer Success is looking for highly motivated trusted advisors to help our customers optimize their product investment and achieve measurable business outcomes.
We are looking for a professional from Civil Engineering experience, supporting a broad range of technologies in large-scale environments. This person will work closely with medium and large enterprise customers worldwide.
You will join the Technical Adoption and Success group within the Customer Technical Success team as part of our Customer Success organization – a team that values professional development and rewards high performance.
The Technical Adoption Specialist group is responsible for maximizing the success of and return on investment for our strategic customers. We do this by helping our customers achieve their business goals while maximizing the use and adoption of our solutions.
Responsibilities
Deliver live coaching sessions to drive adoption of Autodesk Solutions
Act as a technical trusted advisor to customers,
demonstrating thought leadership and product expertise to help customers adopt and achieve business outcomes using Autodesk technology
Build, maintain and deliver packaged service offerings to increase customer success and new product adoption
Deliver digital content via 1:Many webinars for end users to drive successful adoption of Autodesk solutions
Develop and update digital content adhering to the CTS standards of quality and consistency, that solves specific customer challenges
Minimum Qualifications
Fluency in English + either advanced level of French
Expert knowledge of Autodesk Civil 3D and Autodesk AutoCAD in a production environment
5 – 6 years Civil Engineering or related field experience
Advanced knowledge of the industry needs and workflows
Bachelor's degree in civil engineering
Public speaking/presentation skills
Additional knowledge of Autodesk Construction Cloud, Autodesk Map 3D, and GIS is beneficial
Salary Tr
📌 Technical Adoption Specialist, Civil 3D, French speaking (Madrid)
🏢 Merantix
📍 Madrid
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