Sales Support/ account manager (Madrid)

Sales Support/ account manager (Madrid)

13 ago
|
Lightspeed
|
Madrid

13 ago

Lightspeed

Madrid

We’re looking for a German Speaking Account Manager to join our Lightspeed team in Spain. Please note this role is based in Spain with a must requirement of speaking German fluently.
Drive adoption of Lightspeed Payments and software solutions, ensuring clients extract maximum value from our POS products, modules, and integrations.
Serve as the primary point of contact, building trusted, long‑term partnerships and proactively supporting client success.
Deliver compelling product demos and support adoption, ensuring clients fully utilise Lightspeed’s suite of tools.
Monitor and analyse account performance, tracking metrics such as Monthly Recurring Revenue (MRR), Net Retention Rate (NRR), customer health, and engagement.
Contribute to and execute sales and marketing initiatives aimed at enhancing the customer experience and increasing Lightspeed’s Monthly Recurring Revenue (MRR).
Fluency in German
Skilled at identifying client challenges, tailoring solutions, and delivering long‑term value through strategic account management.
Build trust and credibility with clients,



including executive‑level stakeholders, fostering lasting partnerships.
Understand complex business models, align solutions with client goals, and make data‑driven decisions to optimise outcomes.
Proficient in Salesforce and sales tools for forecasting, pipeline management, and maintaining accurate, actionable customer data.
A flexible work environment that empowers you to do your best work.
A culture that celebrates performance.
Accommodations are available on request for candidates taking part in all aspects of the selection process.
We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. Powering the businesses that are the backbone of the general economy, Lightspeed’s one‑stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online a

📌 Sales Support/ account manager (Madrid)
🏢 Lightspeed
📍 Madrid

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