As Program Manager, you take end‑to‑end responsibility for complex, multi‑year ERP/CRM transformation programs across Europe & Africa. Co‑manage overall program plan, timeline, budget, and vendor deliverables together with the external system integrator
Steer and challenge external partners on proposed solutions and delivery quality
Confidently facilitate decision‑making with senior executives
Coordinate cross‑functional and country activities for ERP/CRM/FSM template design
Build, drive, and execute the rollout roadmap, sequencing countries and deployment waves
8+ years of experience in large‑scale ERP and/or CRM transformation programs
~ Proven track record in managing complex, multi‑year global or regional programs
~ Solid understanding of ERP/CRM architectures, integrations, master data, and workflows
Ability to balance integral standards with local business needs
Fluent in English
German and/or French are a plus
High degree of independence in managing task areas within general target guidelines.
Ability to work effectively in a remote or decentralized team setup.




Flexibility – We support, for example, through flexible yet regulated working hours and remote working options
Development – Individual support to help you get started in your new job as well as training and education programs to help you develop professionally and personally
Its Regional Business Support Center is in Dusseldorf, Germany, from where it coordinates activities in 20+ countries, as well a distributor network in Africa. This unit handles the sale, installation, servicing and modernization of elevators, escalators and moving walks. In select markets, the portfolio also includes home lifts and the service of automatic doors. TK Elevator achieved worldwide sales of €9.2 billion in fiscal year 2024/2025. With around 50,000 employees, 25,000 service technicians, and over 1,000 support centers across the globe, we are driven by what moves people. Contact The advertised position is a full‑time posi

📌 Senior Program Manager (Madrid)
🏢 TK Elevator
📍 Madrid