Health can’t wait .
But that’s exactly how healthcare works today. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance . Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a general leading company, with a unique culture . Key Account Management team
Our Account Management team’s purpose is to make our key accounts stay and grow with Alan. Being a Key Account Manager at Alan means joining a team of talented, committed and passionate experts, with different backgrounds.
As a Key Account Manager, you will:
Ensure client loyalty : build and maintain strong customer relationships with key stakeholders,



display a customer‑centric approach to allow our clients to achieve their goals through Alan, quickly identify potential signals of dissatisfaction, identify and implement solutions to answer them.
Drive change in product and services , and act as the voice of their customers to Product and Operations teams.
Support acquisition , by promoting our Key Account Management program to prospects and partnering with Sales teams.
At least 5 years of experience in a customer‑facing role (Sales, Account Management, Key Account Management, Pre‑Sales) with frequent interactions with C‑Levels.
Eager to deepen your understanding of health insurance market dynamics, trends, and our products.
A skilled negotiator , consistently achieving favorable outcomes while building long‑term, trust‑based relationships with transparency and empathy.
Positive lobbying: ability to identify key influential figures and to cultivate and grow a network.
Fluent in Spanish and advanced level

📌 Key Account Manager (Madrid)
🏢 Portage Ventures GP
📍 Madrid