At Kardex, we help some of the world's leading manufacturers, retailers, and logistics operators keep their operations running efficiently. As a integral leader in intralogistics automation, we deliver innovative storage, retrieval, and material handling solutions supported by a strong service organisation across Europe.
We are looking for a customer-focused Sales Manager Aftersales Iberia to strengthen relationships with our existing customers across Spain and Portugal. Rather than selling new equipment, your mission is to help customers get the most from their installed Kardex solutions through service agreements, upgrades, modernisations, and operational improvements.
This role is ideal for someone who enjoys long-term customer relationships, understands industrial service environments, and takes pride in providing valuable solutions that improve customer performance.
Reporting directly to the Director Life Cycle Service Spain, you will work closely with customers, service teams, and account managers to identify opportunities that create lasting value for both customers and Kardex.
Location: Greater Madrid Area (hybrid, approximately three office days per week).
Just because it is our rule in Madrid, and to be consistent to what we say to everyone here. In reality you know i want this role to be in the office one day per week.
Your Mission
As a trusted advisor to our customers, you will help them maximise uptime, performance, and operational efficiency throughout the lifecycle of their Kardex installations.
You will:
- Develop and expand service, maintenance, and support agreements within an established customer base
- Identify opportunities for upgrades, modernisations, relocations, and productivity improvements
- Advise customers on how to improve operational efficiency and material flow
- Build long-term relationships with key customer stakeholders
- Prepare tailored proposals and quotations together with Area Managers and technical experts
- Present ser
📌 Sales Manager Aftersales Iberia (Madrid)
🏢 Kardex
📍 Madrid