13 ago
|
Playhouse Square
|
Jun
13 ago
Playhouse Square
Jun
- Group Sales & Client Development
- Sales Administration & Ticketing
- Full Time/Benefits
- Base Salary: $25,000, with an eligibility to earn commission.
Job Summary
The Group Sales Account Executive is responsible for generating and growing group ticket revenue for Playhouse Square. This role focuses on developing and strengthening relationships across targeted markets, managing a portfolio of group and Corporate Exclusive Online (CEO) clients, and providing exceptional customer service throughout the sales and event experience. The position supports organizational sales goals through proactive outreach, client cultivation, event coordination, and collaboration with internal teams to ensure seamless and positive guest experience.
Areas Of Direct Responsibility
- Group Sales & Client Development
- Customer Relationship Management
- Sales Administration & Ticketing
- Event Coordination & On-Site Support
- Reporting & CRM Documentation
- Cross Department Collaboration
- General Responsibilities
Group Sales & Client Development
- Generates new business and prospects new groups and CEO leads through outbound calls, emails, meetings, networking, and presentations to meet or exceed individual and departmental revenue goals.
- Identifies, develops and maintains strong relationships within assigned markets to increase group ticket sales.
- Maintains an annual retention Rates of accounts establish by Senior Group Sales Manager.
Customer Relationship Management
- Builds and manages a growing client base, including traditional group buyers and CEO program participants.
- Provides exceptional service, timely follow-up, and tailored recommendations to support clients’ needs and maximize sales results.
Sales Administration & Ticketing
- Utilizes Playhouse Square’s ticket system to create accounts and reservations, adjust and process orders, exchange tickets, coordinate the collection of individual payments for group orders ahead of payment deadlines, and manage cancelations
📌 GROUP SALES ACCOUNT EXECUTIVE (Jun)
🏢 Playhouse Square
📍 Jun