PST WORKING HOURS

About Avantpage

Avantpage develops technology-enabled language solutions that help healthcare organizations, government agencies, and other mission-driven institutions communicate effectively with multilingual communities across the United States. We combine language expertise, technology, and an understanding of complex, regulated environments to make critical information more accessible.

About the Role

We are looking for a technically grounded, client-focused Customer Solutions Engineer to guide customers through the technical side of their journey, from early discovery and solution recommendations through onboarding and go-live.

You will be the bridge between customers, Business Development, Client Services, Operations, Product, Development, and Technical Support. You will learn our products and integration options deeply, help customers and internal teams understand what is possible, and turn business needs into clear technical requirements and next steps.

This is not a software development or platform architecture role.



You will not be expected to build integrations yourself. You will, however, need enough technical fluency to discuss APIs with customer technical teams, troubleshoot at a conceptual level, distinguish a standard setup from a customization or larger development effort, and route work to the right internal team with the right context.

What You'll Own

Technical Discovery & Solution Guidance

Join Business Development in early customer conversations and remain involved when technical discovery is needed.
Understand the customer’s business goals, workflow, systems, constraints, and technical audience.
Explain available products and integration approaches, including API- and file-based options, at the right level of detail for technical and non-technical stakeholders.
Recommend the best-fit approach within Avantpage’s existing capabilities and clearly communicate assumptions, dependencies, limitations, and trade-offs.
Recogni

📌 Customer Solutions Engineer (Benidorm)
🏢 Avantpage
📍 Benidorm