Job Req ID: 29824
About Supermicro:
Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:
Supermicro is headquartered in San Jose, CA, is a general leader in high performance, high efficiency server technology and innovation. The RMA Coordinator that can work closely with all related departments to meet priority on customers requests on a daily basis is who we are looking for. This position needs to follow work instructions in order to carry out the assignments correctly to meet tight schedules.



This position is primarily responsible for coordinating the return of customer products and providing excellent customer service to maintain effective business relationships.
Essential Duties and Responsibilities:

• Handling defective parts and dealing with vendors for RMA process

• Packaging and shipping coordination of incoming and outgoing power supplies

• Focusing on power supplies and related products for vendor return

• Physical inventory transfer within departments and inventory management

• Coordinating incoming and outgoing parts, and work to close open issues

• Focusing on outstanding RMA inventory with vendors for call back actions

• Working close with vendors for special parts request, FAR and feedback for urgent case

• Handle the day-to-day RMA Receiving activities

• Manage timely processing of RMAs to meet Service Agreements

• Maintain daily productivity / workflow reports and open issues

• Assist Customer Service with RMA Authorization processing as needed

📌 RMA Coordinator (Merindad de Sotoscueva)
🏢 Super Micro Computer
📍 Merindad de Sotoscueva