Ready to elevate your career and join a fast-growing team in the digital world?

Join our dynamic team at Teleperformance in vibrant Barcelona and work on an exciting business development project with Google Products.

Purpose of the Role

Responsibilities:
- Make outbound customer calls to promote and sell services.
- Create, maintain, and update a customer database with complete information.
- Consolidate and build the customer base.
- Record outbound call history and customer responses in detail.
- Ensure consistent customer follow-up.
- Monitor competitors’ products or services and develop selling strategies.
- Handle customer needs and inquiries.

Requirements:
Requirements:
- Language Sills: proficient or advanced level of Italian. Good level of English (oral and written).
- Experience: 14 months sales experience and customer interaction. Ability to learn and adapt quickly.
- Able to perform tasks independently with some supervision.
- CRM Skills: proficient CRM experience,



comfortable with using CRM software to track customer interactions and assist in sales processes.
- Communication Skills:
- Business Acumen: solid business acumen, able to understand business principles and contribute to operational improvements.
- Personal Skills: Proactive and motivated. A customer-oriented team player.

Specialized Skills for Italian Market:
- Italian Market Knowledge: understanding of the Italian business culture. Knowledge of regional differences within Italy, recognizing the particularities of each area to tailor sales strategies.
- Familiarity with the key sectors of the Italian economy, identifying business opportunities and understanding the specific needs of each industry.
- Italian Communication: ability to communicate with Italian professionals, both in formal and informal settings, adapting the communication style to the context and the interlocutor.
- Understanding of the nuances of Italian business language, using appropriate terminology and avoiding cultural

📌 Italian Speaking Sales Development Representative (Barcelona)
🏢 Teleperformance España
📍 Barcelona