Your Role

Hudl's Revenue Operations team is focused on unlocking efficiency and increasing productivity — defining best practices for how all client-facing roles execute across every phase of the revenue cycle. We do this by defining what great looks like, driving adoption of those standards, measuring outcomes, and continuously iterating.

We're looking for a Revenue Operations Associate II to be the go-to problem solver and thought partner for our Customer Success leadership team. You'll own the operational rhythm of our post-sales org — with a sharp focus on customer retention — while keeping your sleeves rolled up and your eyes open for ways to make the whole go-to-market engine run better. As a Revenue Operations Associate II, you'll:
- Champion customer retention -you'll be the operational backbone behind our retention strategy — supporting frameworks like mutual action plans and business review sessions, and making sure our CS teams have the structure and insights they need to keep customers and grow them.




- Give CSMs their time back -you'll proactively identify admin-heavy workflows slowing the team down and drive solutions that reduce that burden — so CSMs can spend less time on process and more time building the relationships that drive retention.
- Own go-to-market execution -through operational efficiency initiatives, deal support, change management projects, and fiscal year planning, you'll serve as the primary point of contact for CS leadership on how strategy becomes reality, day to day.
- Drive operational excellence -you'll own end-to-end execution of complex projects — ensuring non-standard situations move smoothly and nothing falls through the cracks.
- Reach beyond the brief -your primary home is Customer Success, but this is a team that takes initiative. You'll look for opportunities to impact Sales and Pre-Sales too — and you won't wait to be asked.

Must-Haves
- Experienced -at least two years in Revenue Operations, Sales Operations, or a pos

📌 Revenue Operations Associate (Barcelona)
🏢 Hudl
📍 Barcelona