Job Title:
Customer Service Representative (Danish - speaking) - Remote - FA02
Job Description
Step into a Game-Changing Career

Ready to join an innovative and fast-growing team? We’re a general leader in technology and services, powering the brands of the future. Across more than 70 countries, we support some of the world’s most recognized brands — the ones you use every day — helping them grow through technology and integrated solutions.
If you’re looking to develop your career and feel inspired, this is your opportunity.

As a Customer Service Representative (remote), you’ll be part of a dynamic team of game-changers shaping the future of the fashion industry.

Career Growth and Personal Development

This is your chance to grow, learn, and build meaningful connections. We provide comprehensive training, access to the latest tools, and continuous support to help you succeed and progress in your career.

What You Will Do in This Role

At the heart of everything we do is a commitment to people — our clients, their customers, our teams, our community, and our planet.





As a Customer Service Representative, you will:
- Handle calls through CRM agent portal
- Create quotations and orders via SAP system
- Expedite and communicate expected delivery times to customers
- Offer basic product advice to individual customer needs (at least catalogue knowledge)
- Provide first level technical assistance to help customers identify their requirements for products and services
- Call back customers
- Lead management
- Other duties and tasks as assigned

Your Qualifications

We welcome people from diverse backgrounds who are curious, motivated, and eager to learn. If you are passionate about helping others and delivering excellent customer experiences, you will thrive with us.

Concentrix is a great match if you:
- Are bilingual or proficient in Danish with an advanced level of English
- A minimum of a high school diploma is required (additional qualifications are considered an asse

📌 Customer Service Representative (Barcelona)
🏢 Concentrix
📍 Barcelona