We're looking for a Director – Business Solution Architecture to join our team in Spain in a remote working mode (once a month office presence can be required). In this role, you will lead Salesforce solution architecture strategy and implementation, ensuring the delivery of innovative, scalable solutions for large enterprise clients. Your impact will drive digital transformation across multiple industries including retail, media, healthcare, insurance and finance. You will play a key role in aligning business requirements with technical strategy, guiding cross-functional teams, and mentoring Salesforce professionals to achieve business outcomes.

Responsibilities

Lead functional and technical architecture for Salesforce projects
Facilitate discovery sessions to analyze business needs and pain points
Engage stakeholders to define outcomes, success criteria, and solution design
Translate business requirements into user stories and architected Salesforce solutions
Perform fit-gap analysis and create comprehensive solution design documents




Estimate level of effort for proposed solutions and articulate benefits and risks
Develop capability and platform roadmaps aligned with client strategy
Provide thought leadership to improve operations using Salesforce capabilities
Build strong client relationships and act as a trusted advisor
Support sales efforts with technical presentations and solution sizing

Requirements

7+ years of CRM industry experience across full lifecycle implementations
7+ years of Salesforce experience including 5+ years leading solution architecture design
Advanced knowledge of Salesforce configuration and custom development
Expertise in Sales Cloud, Service Cloud, Community Cloud, Data 360 and Agentforce
Proven ability to design and optimize business processes across systems
Strong knowledge of integration architecture and user experience principles
Excellent written and verbal communication skills in Spanish and English
Experience in writing user st

📌 Director, Business Solution Architect Salesforce (España)
🏢 Epam Systems
📍 España