13 ago
|
Mercier Consultancy Group
|
España
13 ago
Mercier Consultancy Group
España
Danish Speaking Search Engine Customer ExpertAbout Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, renowned for bridging the gap between elite general talent and industry-leading corporations. As experts in recruitment and BPO solutions, we pride ourselves on facilitating career-defining opportunities within the fast-paced software development sector.
Job Overview
We are seeking a highly skilled individual to join a cutting-edge team as a Danish Speaking Search Engine Customer Expert in Athens, Greece. This is an exceptional opportunity to advance your career in the software development industry, providing expert technical support while enjoying the Mediterranean lifestyle in one of the world's most vibrant cities.
Key Responsibilities
Act as the primary technical point of contact for users navigating advanced search engine software platforms.
Troubleshoot complex technical inquiries related to software algorithms, indexing, and UI functionality.
Collaborate with internal software development teams to report recurring bugs and enhance user experience.
Maintain high-level documentation of technical support cases to streamline future software deployments.
Educate clients on the latest search engine features and software best practices to optimize their performance.
Ensure all technical support interactions meet stringent quality assurance benchmarks within the software sector.
Drive continuous improvement by contributing insights into user behavior and software utility in the Danish market.
Native or fluent Danish (spoken and written).
Valid EU passport (mandatory).
Strong interest in the software development industry and search engine technologies.
Excellent communication skills with the ability to explain complex software concepts to non-technical users.
Proven track record in customer-facing roles, preferably within a tech or software development environment.
Analytical mindset with the ability to troubleshoot and resolv
📌 Danish Speaking Search Engine Customer Expert (España)
🏢 Mercier Consultancy Group
📍 España