Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. High Quality : True quality means premium materials and rigorous production standards you can feel good about.
Social & Environmental Responsibility : We commit to sustainable materials, ethical production, and fair wages.
With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency.
At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices. CS Learning & Development Specialist
We are seeking a CS Learning & Development Specialist to join our growing team. This is a high-impact, execution-focused role responsible for delivering onboarding, nesting,



and ongoing enablement for our general Customer Care organization. Learning & Development Manager, Customer Care Operations, QA, Knowledge Management, and Learning Experience Design, you will own the day-to-day delivery of onboarding and nesting experiences — leveraging AI-enabled learning tools, scalable practice environments, and modern digital training formats to increase training throughput without sacrificing quality. In this role, you will accelerate agent time-to-proficiency and improve customer experience outcomes globally through high-quality facilitation , coaching, performance diagnostics, and targeted reinforcement that directly support agent readiness and business performance.
Training Delivery, Facilitation & Nesting Execution
Facilitate live and virtual learning sessions using adult learning best practices, including storytelling, scenario-based learning, simulations, and practice-based assessments.
Deliver hands-on nesting experiences

📌 CS Learning and Development Specialist (España)
🏢 Quince
📍 España