Operations Internship, Madrid
PropHero is an AI-driven marketplace transforming property investment. Backed by integral VCs and founded by McKinsey alumni, we’re expanding our team. Join our thriving, and flexible culture, surrounded by ambitious individuals driving change. At PropHero, we’re making property investment as simple as shares or ETFs—be part of the future we’re building
We are value-driven
? BELIEVE: We have a contagious passion and entrepreneurial spirit.
? CONNECT: We care for each other and create a “one-team” spirit.
? RAISING THE BAR: We push for exceptional performance and never settle for mediocrity.
? OWN IT: We are owners no matter the circumstances.
? DELIVER: We deliver meaningful, measurable outcomes driving a positive impact.
Do these values resonate with you? Keep reading
Mission
Act as the internal first point of contact for day‑to‑day operational support, ensuring teams (~130 employees across Madrid and Valencia) can work smoothly and without bottlenecks. Maintain productivity by resolving issues quickly, identifying inefficiencies,



and designing processes, tools, and documentation that streamline workflows and prevent recurring problems. This is a hands‑on, execution‑focused role operating within the standards set by the Operations and DevOps/Security functions.
Key responsibilities
Operational support & workflow efficiency Manage and prioritize the internal request queue, resolving blockers promptly and keeping employees informed. Identify patterns, friction points, and opportunities for automation to reduce turnaround times and improve the internal user experience.
Process optimization & continuous improvement Map existing workflows, detect inefficiencies, and propose improvements. Implement more agile processes for repetitive tasks (access requests, internal operations, onboarding/offboarding), document procedures, and contribute to building tools that help the company scale without increasing operational load.
Device & access operatio

📌 Operations Internship, Madrid
🏢 Prophero
📍 Madrid