Danish Customer Support Specialist (Marbella)

Danish Customer Support Specialist (Marbella)

13 ago
|
Next Job Abroad
|
Marbella

13 ago

Next Job Abroad

Marbella

Ready to represent the ultimate icon of luxury and German engineering?

¿Le interesa este puesto? Puede encontrar toda la información relevante en la descripción a continuación.
Mercedes-Benz is one of the most recognized and prestigious automotive brands in the world, famous for luxury, style, and cutting-edge innovation.
We are looking for Native Danish speakers who want to swap the Danish rain for the beautiful Greek sun and join our frontline support team in Greece If you are a natural problem solver who appreciates premium quality and wants to launch an international career with a legendary general brand, this is your chance.
The Role:As a Customer Expert for Mercedes-Benz, you will be the primary voice and digital point of contact for drivers across three main areas of support. You will handle 30 to 50 customer contacts a day via inbound calls and emails. Your day-to-day will focus on:
- Connected Mobility Services: Help tech-savvy drivers set up their Mercedes Me App, activate digital extras, book appointments online, and troubleshoot app login issues.



You will guide users on connecting their mobile phones to their car and setting up internet hotspots.
- Premium Customer Service: Answer general inquiries regarding vehicle warranties, car documentation, service histories, and assist with booking maintenance appointments at local dealerships.
- Roadside Assistance: Be the reassuring hero when a driver experiences a breakdown. You will gather crucial details like GPS locations and license plates, and coordinate recovery assistance to get the vehicle safely to a dealership

Requirements
- Your Danish is flawless: You possess excellent written and oral communication skills in Danish (C1 level).
- Your English is strong: You have a solid B2 level in English, which is required for your comprehensive training and daily operations.
- You are a tech enthusiast: You easily navigate mobile software (iOS and Android), understand basic hotspot connectivity, and can handle a

📌 Danish Customer Support Specialist (Marbella)
🏢 Next Job Abroad
📍 Marbella

Postulate a este anuncio

Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.

Suscribete a esta alerta:

Recibe por email las nuevas ofertas de trabajo para: danish customer support specialist (marbella) / marbella

Suscribete a esta alerta:

Recibe por email las nuevas ofertas de trabajo para: danish customer support specialist (marbella) / marbella