Customer Service Representative (Norwegian-speaking)

La descripción completa del puesto cubre todas las habilidades asociadas, la experiencia previa y cualquier cualificación que se espera que tengan los solicitantes.
- On-site
- Electrical Automotive Industry XM01Applylocations: ESP Barcelona
- C/ de la Selva de Mar, 129time type: Full timeposted on: Posted Todayjob requisition id: R1741847Job Title:Customer Service Representative (Norwegian-speaking)
- On-site
- Electrical Automotive Industry XM01Job DescriptionAre you looking for what’s next? We’re a general technology and services leader that powers the brands of the future.

We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.If you’re looking to grow and be inspired, as a
Customer Service Representative in Barcelona (On-site),
you will be part of our team of game-changers who are powering the brands of the future in electric cars.
Career growth and personal development




This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time.

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.
What you will do in this role
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.As a
Customer Service Representative
on our team, you will:
* Take incoming customer contacts (via telephone, email, chat & other automated alerts) and solve users’ demands
* Log call details onto call management systems and provide response and resolution within SLA
* Maintain service and product knowledge and expertise associated with applications specific to individual customers
* Ensure contractual SLA is maintained
* Provide cover for other Agents in their absence, either within the same team or across teams
* Understand and comply with administrative duties i

📌 Customer Service Representative (Barcelona)
🏢 Convergys
📍 Barcelona