13 ago
|
Gea Germany
|
Alcobendas
13 ago
Gea Germany
Alcobendas
Are you passionate about data quality, governance, and driving business excellence across international teams? Join us and play a key role in shaping the integrity and effectiveness of customer master data across the EMEA region.As our Regional Customer Data Steward EMEA, you will be the go‑to expert for customer master data, ensuring accuracy, consistency, and compliance across the NPE division.ResponsibilitiesOwn and monitor customer master data quality for the assigned region for the NPE divisionEnforce GEA Group and divisional customer data standards, policies, and governance rulesExecute and steer deduplication, merging, obsoletion, and cleansing activitiesSupport and coach local customer data stewards and build a regional steward communityAct as escalation point for complex customer master data cases (e.g. duplicates, unclear account hierarchies)Support SAP S/4HANA (MDG‑C) and CRM operations and ensure compliance with customer data workflowsSupport Transform360 data readiness, including data quality monitoring and validationProvide transparency on data quality KPIs, risks,
and improvement progressPerform testing of data‑related changes in CRM/MDG, raise defects, and provide concrete feedback to central product/process teamsDocument operating procedures/SOPs and work instructions for regional execution (request validation, enrichment rules, approvals, escalation paths), and keep them currentCollaborate daily with Sales, Service, Finance and Data Governance counterparts to unblock requests and ensure smooth order to cash handoffs (e.g., correct addresses/VAT to prevent invoice rejections)QualificationsExperience in Master Data Management, preferably customer master dataStrong understanding of SAP S/4HANA Customer Master and MDG-CExperience with CRM systems, preferably Sales & Service CloudExperience in a B2B, industrial, or project‑based business environment is a plusStrong analytical and problem‑solving skillsAbility to work effectively across functions, teams,
📌 Regional Customer Data Steward EMEA (Alcobendas)
🏢 Gea Germany
📍 Alcobendas